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Company Policies

ENVIRONMENTAL POLICIES

Renewable Energy Usage

Chocablock Chocolates is committed to reducing its carbon footprint. Our premises uses solar power to offset our energy requirements and for every 50kw we save, another tree is planted by our solar energy provider.

It's just another way that Chocablock ensures that the greatest tasting thing on the planet can be available for generations to come.

As they say, "Save The Earth, It's The OnlyPlanet With Chocolate"

We are proud to announce that our energy consumption has dropped from 7500 Kw/H per annum to to zero in 2017. Water consumption for the same period is rated at 20 KL which is an industry low.

Waste & Recycling Management

Chocablock Chocolates maintains its commitment to recycling as much of its waste as possible. 90% of our waste is cardboard and paper recyclable and all printer cartridges are recycled via Planet Ark's recycling program.

All electronic and computer based waste is recycled through Tech Collect which is the only NTCRS approved e-waste recycler in Australia.

Environmental Law Compliance

Chocablock Chocolates insists on our operation running a manner that protects the environment and ensures compliance with all applicable environmental laws, regulations and standards (including laws related to air emissions, water discharges, hazardous waste disposal, environmental permitting and reporting, and product labelling and warning requirements)

EMPLOYMENT POLICIES

Human Rights Policy

Chocablock prides itself as an equal opportunity employer. We prohibit discrimination and harassment of any kind in the workplace and comply with all Australian Laws in regards to such issues. No child-labour is used at Chocablock, and the company respects the legal rights of staff to join or not join trade or labour unions or other organisations of their choice.

Our company's working hours comply with national laws and are not excessive, with rest days offered in compliance with the law.

All workers are compensated in accordance with applicable wage laws and regulations, including those relating to minimum wages, overtime hours, and legally-mandated benefits.

OH&S Policy

OHS POLICY STATEMENT

Purpose

To improve and maintain the standard of occupational health and safety within Chocablock Chocolates, and to ensure the development of occupational health and safety policy is considered a joint venture between both management and the employees.

Aim

To improve safety performance within the company and gain compliance with all relevant occupational health and safety legislation.

Policy Statement

The management of Chocablock Chocolates is committed to providing a workplace that is safe and healthy, for all who come within our workplace.

Chocablock Chocolates recognizss that our people are our most valuable asset and as such we strive to provide them with a safe and productive environment.

In the unfortunate circumstances that one of our employees is injured, we will facilitate their return to work at the earliest possible time.

Chocablock Chocolates will achieve the purpose and aim of our policy by:

  1. Working together with all relevant employees and key stakeholders in occupational health and safety matters.
  2. Planning, implementing and maintaining an effective occupational health and safety system that takes into account all relevant occupational health and safety legislation.
  3. Establishing safety rules, policies and procedures which all employees, contractors and visitors will be required to adhere to.
  4. Investigating promptly any accident or near accident in order to undertake corrective actions as soon as possible. At all times, action will be taken immediately to correct any unsafe condition which arises.
  5. Ensuring all levels of our company actively participate in occupational health and safety issues, including training and compliance with our occupational health and safety program.

Privacy Policy

At Chocablock Chocolates, we are committed to ensuring the privacy of your information. We understand that as a customer using the Chocablock Chocolates website how important the privacy of your personal information is to you. The following statement addresses relevant privacy issues for the Chocablock Chocolates. However, if you have any further questions relating to this privacy statement, please do not hesitate to email us.

Information we collect

For each visitor to our web site, our web server collects the following type of information for statistical purposes:

• The number of users who visit the website, 
• The date and time of visits, 
• The number of pages viewed, 
• Traffic patterns

This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you.

When you provide information

The type of information that we collect from you will depend on what products and services you use on the website. When you provide us with personal details i.e. when applying for a Chocablock Chocolates product or online service, we will request personal information such as your name and address, your e-mail address and a contact phone number. This information is important so we may contact you when necessary on issues relating directly to the product or service.

We will not use your personal information for any purpose which is not related to the products or services we provide to you or for any purpose for which you would not reasonably expect us to use the information. Your information may be used by Chocablock Chocolates to enable us to offer you other products and services that will enhance our relationship with you. It is your decision whether you wish us to provide this service to you. We may release information about you where there is a duty to the public to disclose that information. However, we will not sell or disclose your information to any individual or entity outside Chocablock Chocolates, for marketing purposes.

Email Addresses

We may use your email address to send our regular communications which provide information, updates on new services and special offers.

It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.

Security of captured data

When capturing customer data it is passed through a secure Chocablock Chocolates server using encryption technology to ensure that your information is protected when being sent over the Internet. This also applies to information that may be collected for Chocablock Chocolates by an agency i.e. when entering a competition, where it will also be passed through a secure server.

Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords and user log ons or other security procedures.

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