I sent this package to my youngest daughter Canessa who has been away for a while now working in Sydney. One night she called home and had had a crappy day where tears were involved. I got online and found this amazing company and organised a delivery straight away. She was absolutely delighted when she got it. I think it made her day. Fantastic product. Thank you. x
I purchased for my nan and pop who have struggled very much with lockdowns and our rights being taken from us. This hamper wasn't going to fix it but it definitely did its intended purpose and bought a little sunshine to their day.
My nan called the day she received it (took a little longer than estimated but that was to be expected in the current times) and she was absolutely blown away by the thought and care that went into putting that box together. Her favourite part was the lights, they are what tied everything together.
Our daughter thought this gift awesome she loved it
The original order took a little longer than expected to be delivered, but Maddison from your company contacted me and explained the delay. Good customer experience.
Ideal gift for someone who’s skies are grey at the moment during lockdown. She loved it!! She was touched she hugged the box!!! One happy lady…. It was worth it! Thank you
I had this sent to a friend during lockdown to let her know I was thinking of her and she couldn’t stop talking about how much she adored the box and everything in it.
I loved, loved, loved this little box of sunshine. I brought it for my daughter (and myself) as we had hit an all time low and this really did lift our spirts. I had previously sent one to my friend but this time was in need of it for my family and want to get another for another friend overseas. Loved everything in this box. Thank You.
Sent this to friends in lockdown and it really lifted their lockdown days. The lights add a magical touch and make it even more special. Highly recommend!
The "little box of sunshine" gift box - is just that! I sent one to my friend who is recovering from surgery (on her own during lock down) - she was so happy to receive this - and the lights and the sunflower make it even more cheery. She has been enjoying "hugs" with her tea.
I recommend sending this to anyone you want to brighten their day!
Birthday gift for our daughter in-law, She absolutely loved it.
I purchased 2 of these.
One for my daughter who received on the Weekend. She loved it. Said it was the perfect gift for a lazy day in bed.
The second was for a friend who is on her own in lockdown. She said it made her cry 'happy tears'.
Thanks so much for putting a smile on their faces :-)
Perfect gift for daughter in law. She was so happy with the little box of sunshine during renovating and chaos.
If you find your products to be damaged in transit, you may return the unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please note that due to the current Coronavirus crisis, both Australia Post and our other nominated couriers are sometimes taking an extra day(s) beyond their standard delivery times to deliver parcels. The reason for this is due to new delivery procedures related to "contact-free" shipping as well as the dramatic increase in order volumes at this time. Please take this into consideration when placing your order.
It is the discretion of the delivery driver if your parcel will be safe dropped at your property - if there is no safe place to leave the parcel it may be taken to a secondary location for collection. For more information, please see below.
As the products we send are perishable, all orders are dispatched the fastest possible method. This means that we may use different shipping services to send parcels – Australia Post, Courier’s Please, TNT, etc. This is done to ensure orders arrive in a timely fashion and allows us to keep our shipping charges as low as possible. The cost of shipping is calculated at checkout and is dependent on the amount of products ordered, their weight and destination, as well as how fast you would like your order produced. Our flat rate charges apply to domestic orders only. Corporate orders will require a freight quote.
For more information, please see “Rush Charges” below.
If you would like your order to be moved to the head of the queue for processing, you may select this when choosing your shipping in the checkout. There is an additional charge for this service. The time-frame for shipping is still the same as a regular order however it will be on its way to you sooner than the regular processing time. Please note that at very busy times, rush options may not be available.Pick Up Information
If you have opted to pick-up your order, it will be ready for collection by the dispatch date selected at checkout. Our address is 15/489a Warrigal Road, Moorabbin VIC 3189 and our warehouse hours are Monday-Friday 8am-4pm. It is your responsibility to ensure your order is collected in time for your event. Not collecting your order does not make the order eligible for a refund.Shipping Delays
Within Australia, most orders should not take longer than 1-4 business days to arrive once dispatched from our warehouse. We recommend contacting the shipping company directly for updates once your order has been shipped, and contacting us when advised by them to avoid unnecessary delays.
Please understand that while we always make good on our promise of when we will dispatch, we cannot control our courier companies. While express shipping and other methods are available to ensure speedy delivery, there is always the possibility of a delay beyond our control. Late arrival of goods does not entitle you to a refund. Arrival of goods after your event does not entitle you to a refund. Please ensure when ordering that you allow enough time from dispatch to when it arrives at your chosen address.
For full terms and conditions, please visit our terms page here.