Can't find a template you like for your Toblerone chocolates? No problem! Just send us your ideas or theme, photos, inspiration board or invitation artwork - whatever you like, and our graphic artist will whip up a design to suit. For free!!
This is the second time I have bought products from here & absolutely love them. The quality of the photos & words on the product is amazing, the staff wonderful and you can tell they really care about both the client and making the product the best it can be.
Will definitely be shopping her again for any occasion and would highly recommend them & all the products to all. Thanks Chocoblock Chocolates for making our occasions memorable
Fantastic service! I sent them a picture of our wedding invitation so the toblerone looked similar they got back to me within the same day with two different ideas for me to pick from. They did an incredible job and were very efficient. We love our personalised toblerones and can’t wait to use them at our wedding. I would highly recommend
Had a very large order of over 400, and the service was superb! Even when issues arouse with postage the day before the event, the company were amazing under pressure and everyone at the event loved the customised bars! Thanks again
The personalised Toblerones for our plumbing business turned out great, as I knew they would. Arrived perfectly intact. Chocablock also did my wedding bomboniere (personalised giant freckles) which were a hit with the guests and tasted delicious! Great quality chocolate at a very reasonable price. I will be a repeat customer for sure :)
Loved it. Had individual writing done on the chocolates with our work logo. Turned out excellent. Everyone loved them. Speedy delivery and excellent service. Would highly recommend
Personalised Toblerones turned around super-fast with great design and excellent communications. Great company to deal with
The website is easy to use and the online service from the ladies was nice and organised. They have a great online chat and email service allowing you to create a mock up of your customised chocolate before it gets sent out. Very professional and I would use again. I’m very happy with the customised toblerones we received and would reorder in future. Transport interstate was an overnight shipment and email tracking also available. Well done ladies. Thanks again.
I was given the task of ordering 60 "boxes of chocolates" as a thank you to staff. I wanted to do something more than just an ordinary box of chocolates so I went to Chocablock. The end results was better than expected and my bosses were all extremely pleased and the staff were delighted.
Fantastic communication throughout the process. Fast turn around and artwork looks terrific. The second time I've ordered these bars as a thank you gift from our organisation and they've been a hit! Price is more than competitive and allowing smaller quantities is a bonus!
If you find your products to be damaged in transit, you may return the unopened items within 30 days of delivery for a full refund. You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Please note that due to the current Coronavirus crisis, both Australia Post and our other nominated couriers are sometimes taking an extra day(s) beyond their standard delivery times to deliver parcels. The reason for this is due to new delivery procedures related to "contact-free" shipping as well as the dramatic increase in order volumes at this time. Please take this into consideration when placing your order.
It is the discretion of the delivery driver if your parcel will be safe dropped at your property - if there is no safe place to leave the parcel it may be taken to a secondary location for collection. For more information, please see below.
As the products we send are perishable, all orders are dispatched the fastest possible method. This means that we may use different shipping services to send parcels – Australia Post, Courier’s Please, TNT, etc. This is done to ensure orders arrive in a timely fashion and allows us to keep our shipping charges as low as possible. The cost of shipping is calculated at checkout and is dependent on the amount of products ordered, their weight and destination, as well as how fast you would like your order produced. Our flat rate charges apply to domestic orders only. Corporate orders will require a freight quote.
For more information, please see “Rush Charges” below.
If you would like your order to be moved to the head of the queue for processing, you may select this when choosing your shipping in the checkout. There is an additional charge for this service. The time-frame for shipping is still the same as a regular order however it will be on its way to you sooner than the regular processing time. Please note that at very busy times, rush options may not be available.Pick Up Information
If you have opted to pick-up your order, it will be ready for collection by the dispatch date selected at checkout. Our address is 15/489a Warrigal Road, Moorabbin VIC 3189 and our warehouse hours are Monday-Friday 8am-4pm. It is your responsibility to ensure your order is collected in time for your event. Not collecting your order does not make the order eligible for a refund.Shipping Delays
Within Australia, most orders should not take longer than 1-4 business days to arrive once dispatched from our warehouse. We recommend contacting the shipping company directly for updates once your order has been shipped, and contacting us when advised by them to avoid unnecessary delays.
Please understand that while we always make good on our promise of when we will dispatch, we cannot control our courier companies. While express shipping and other methods are available to ensure speedy delivery, there is always the possibility of a delay beyond our control. Late arrival of goods does not entitle you to a refund. Arrival of goods after your event does not entitle you to a refund. Please ensure when ordering that you allow enough time from dispatch to when it arrives at your chosen address.
For full terms and conditions, please visit our terms page here.